Helpers offering remote assistance can open multiple simultaneous sessions-one for each remote computer. It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing.īefore Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance. It is based on the Remote Desktop Protocol (RDP). Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit.
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