I appreciate your time and thanks a lot again in advance for your cooperation. Hidden files should now be invisible again. Please copy the files/most recent file in this folder and send them/it to me/us via uploading it with your next reply or via an e-mail to briefly including some context alongside.Īfter you have send the log file to us you can set the visibility of hidden files back to its usual state by pressing “Command” + “Shift” + “.” together once more while in the Finder. Then go to Macintosh HD -> users -> -> Library -> Application Support -> Enscape -> Data -> Logs To do this make sure that you are in the Finder (see if “Finder” is written in the top left, next to the Apple symbol) and hit “Command” + “Shift” + “.” together once. To send us your log files manually you will have to make hidden files visible in the Finder. In order to investigate this issue, we would need to receive the Enscape logfiles from your machine. Your data will be deleted when the processing is no longer necessary to fulfill the purpose, but at the latest with the revocation of your consent.Thanks a lot for your reports Henry Zhang and jflenel - I'm sorry to hear about this issue. The granting of consent is voluntary and is given when providing the optional email address which can be revoked at any time with effect for the future. The legal basis for data processing is your consent (Art. If you provide further data, such as your e-mail address, we will use this to ask you questions about the feedback, if necessary, and thus to improve our services even more specifically. The provision of further data, such as your e-mail address, is optional. Here, only the input of your feedback is required. *In the framework of our postings on our website, we may ask you for your feedback on the respective posting. If you require a response to your feedback, then you will need to provide your email address below (optional)*: Please provide us short feedback: (required)
Or send request directly through Enscape. Do you need help with Enscape? Please contact our technical support here
0 kommentar(er)
